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Customer Serives

At Abbeycentre, we pride ourselves on our great attention to detail and we aim to deliver the best customer service possible and to ensure that our customers are able to avail of all of the facilities that the Centre has to offer.

The following is a brief summary of some of the facilities available at the Centre:


including specialist car-parking facilities for the Disabled, Parent and child and a traffic management system which allows customers to see where car-parking spaces are available at peak periods.


All of our retail units are situated on the ground floor, making them readily accessible for all shoppers.


including specialist toilet facilities for the disabled, all on ground floor level, and on the first floor of the food court where lift access is also available.


on ground floor level to assist parents with young children and upstairs at the new food court which also has lifts.


Payphones are situated on Level 1 and Ground Floor level at all entrances to the Centre.


Wheelchairs are available, free of charge, to those customers whose mobility is restricted for the duration of their stay at Abbeycentre.


Suitably adapted kiddy trollies are available for hire on the mall to keep our younger customers happy!


Photo Booths


This public bus service comes right into the complex to make getting to and from the Centre more accessible for customers.


We currently have a number of automatic cash dispensing machines situated on the mall area for the convenience of customers.


Abbeycentre have opened a new food court, where shoppers take time out to relax and chill from their busy shopping schedule.
Burger King, KFC, O'Briens and Yangtze are now open and there are still a number of exciting outlets to open. The food court also includes TV screens and internet access.


TV Screens are available in the new food court.

In addition to the above, all of the centre management staff have undergone extensive training in First Aid as well as the Welcome Host customer service training scheme. They are willing to help wherever possible and offer a very high standard of customer care.