Centre Information

Abbey Centre is located on the fringe of Belfast, Newtownabbey and boosts over 70 stores including NI’s largest Next superstore featuring an in-house Ground Espresso Bar, Primark and Dunnes Stores.

The Centre features a large Food Court as well as numerous eateries located throughout the mall, enabling you to really enjoy some retail therapy and relax.

Parking at the Centre is free – we also have a Vehicle Management System, directing you to available free parking spaces.

Abbey Centre provides free WiFi for shoppers as well as amenities including free wheelchair and mobility scooter hire.

Abbey Centre is a clean, safe, family-friendly environment. Our welcoming nature is second to none as recognised by our WorldHost Recognition Award for Exceptional Levels of Customer Service.

Core Opening Hours:

Monday – Friday 9am – 9pm

Saturday 9am – 6pm

Sunday 1pm – 6pm

Store times may vary. Watch this space for Bank Holiday and seasonal opening hours.

Our Facilities

Free Car Parking
Including specialist car parking facilities for the Disabled and Parent and child, and a traffic management system, which allows customers to see where car parking spaces are available at peak periods.

Ground Floor Shopping
All of our retail units are situated at ground level, all under one roof, making them readily accessible and comfortable for all shoppers.

Customer Services Desk
Located at the entrance to the Food Court. Gift cards can be purchased from the Customer Services Desk. The desk also offers Ticketmaster facilities.

Ticketmaster
Music, sport, arts, theatre and comedy – Tickets via Ticketmaster are available from our Customer Services Desk. Please enquire at the Desk for new releases, availability and Terms and Conditions.

Public Toilets
Located at ground floor level and on the first floor of the food court where lift access is also available, with specific disabled facilities. Public toilets are also available within Next.

Baby Changing Facilities
Located at ground floor level to assist parents with young children and on the first floor of the food court where lift access is also available.

Wheelchairs/Mobility Scooters
Wheelchairs and Mobility Scooters are available, free of charge, for those customers whose mobility is restricted for the duration of their stay at Abbey Centre. Both can be hired from the Customer Services Desk located at the entrance to the Food Court.

ATMs
We currently have a number of automatic cash dispensing machines situated on the mall area for the convenience of customers.

Free WiFi
Abbey Centre have a free WiFi service, to connect simply provide us with your postcode. Access is limited to one hour and is available to re-access every three hours.

Public Telephones
Payphones are situated on Level 1 and Ground Floor level at all entrances to the Centre.

Easibus Service
This public bus service drop off point is Longwood Rd opposite Danske Bank to make getting to and from the Centre more accessible for customers.

First Aid
All centre management staff have undergone extensive training in First Aid as well as the Welcome Host customer service training scheme. They are willing to help wherever possible and offer a very high standard of customer care.


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