Centre Information

Welcome to your Abbey Centre shopping and leisure experience. Check out our latest mall map HERE.

Abbey Centre is large indoor shopping centre, just 6 miles from Belfast City Centre. Over 70 stores, under one roof, cater to your every need, including Next, Primark, Dunnes Stores and Poundland. Open until 9pm every weeknight, you can shop and dine at your leisure with free parking for up to 4 hours. Services include hospitality, banking, opticians, pharmacies, medical practice, shoe repairs and locksmith.

Core centre opening hours are as follows;
Monday – Friday: 09.00-21.00
Saturday: 09.00-18.00
Sunday: 13.00-18.00

Seasonal and bank holiday trading hours apply.

Monday 11th July 9am – 9pm | Tuesday 12th July 10am – 5.30pm | Wednesday 13th July 10am – 5.30pm

Monday 23rd August 9am – 9pm

Abbey Centre reduces stimulus on the mall every Monday 5pm – 6pm in order to facilitate a sensory-friendly shopping hour. All Abbey Centre staff are ASD aware and happy to help should you require assistance. Please see our website Accessibility section for pre-visit guide, activity sheets, to play audio of Abbey Centre sounds and watch a video tour of the mall.

Abbey Centre is a Safe Place – Zero tolerance to domestic violence. Find information throughout the mall.

Abbey Centre has a dedicated Gift Card, redeemable in over 70 stores, with a 12 month validity. Purchase your Abbey Centre Gift Card at the kiosk located on the mall. Load any amount between £5 and £500. Read more here.

Thank you for your continued support.

Our Facilities

Free Car Parking
Parking at Abbey Centre is FREE for up to 4 hours, across the entire site. If you wish to park and shop for more than 4 hours, simply park in our designated Long Stay Car Park, Car Park C Level 2 & 3 and pay £1.50 per day. All car parks have dedicated Disabled and Parent and Child (up until aged 5) spaces, as well as an informative traffic management system, which allows customers to see where car parking spaces are available at peak periods.

Ground Floor Shopping
All of our retail units are situated at ground level, all under one roof, making them readily accessible and comfortable for all shoppers. Next and New Look extend to a 1st floor, however lift and stair facilities are available in each store.

Public Toilets
Located at ground floor level and on the first floor of the food court where lift access is also available, with specific disabled facilities. Public toilets are also available within Next.

Baby Changing/Feeding Facilities
Located at ground floor level to assist parents with young children and on the first floor of the food court where lift access is also available.

Wheelchairs/Mobility Scooters
Please note that mobility aids are available on a first come, first served basis. Photographic ID is required. 

ATMs
We currently have a number of automatic cash dispensing machines situated on the mall area for the convenience of customers.

Free WiFi
Abbey Centre has a free WiFi service. Access is limited to one hour and is available to re-access every three hours.

Public Telephones
A payphone is located at the Main entrance to the Centre.

First Aid
All centre management staff have undergone extensive training in First Aid as well as the Welcome Host customer service training scheme. They are willing to help wherever possible and offer a very high standard of customer care.


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